I would be surprised if I am incorrect. They may not have done so intentionally knowing the consequences, but someone's actions have led to this.

( Or so he believes. Nothing about her affliction appears to be natural to him, and it generally means a cost of some kind. His gaze meets her own before he nods. )

Tell me if there are any changes or if you remember anything further, my lady. ( He bows his head to her and then offers a hand as if to shake it. He can tell more from touch. It doesn't have to be the affliction itself that he touches, but a person- an individual. Perhaps he can sense more of what she suffers from by that alone, perhaps not, but he has to try. )